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Frequently Asked Questions

What do you clean?

We are extremely diversified, cleaning carpet, oriental rugs, upholstery, hard floors, draperies, water damages and fire damaged structures & contents through our Bishop Clean Care division. Our Bishop Cleaners division cleans the full line of typical laundry and drycleaning items, as well as all leather goods, wedding gowns & formal wear, bedding (comforters, bedspreads, etc.), mattress toppers, tablecloths, shoes, purses and just about anything else you can imagine. If you need to have it cleaned, check with us first

How much does it cost?

Other cleaning companies give you a price over the telephone, then change (raise) that price when they get to your house. Since Bishop Clean Care’s prices vary according to the type of fiber, soiling conditions, volume to be cleaned and other factors, we need to come see the carpet, upholstery, or whatever, prior to giving you a price. Of course, there’s no charge for giving you a price, and we will never change that price…unless you add more services! Many of services are able to be “ballpark” priced over the telephone, so give us a call, if that’s a concern.

Can you remove pet urine odor from my fine oriental rugs?

Yes, due to dramatic changes in our processing capability, we have achieved great success with removing urine odor from rugs. Of course, we can’t do anything about restoring color that has been removed due to prolonged urine exposure, so bring the rugs to us as soon as you are aware of the urine contamination … or we can pick them up, for an additional nominal charge.

Do I need to be there when you clean in my home?

All our employees are selected based on the realization that they will be going into your home! We hire trustworthy, honest and clean-cut personnel, who are then trained beyond anything else you will find in this area. Prior to hiring, our technicians are subjected to background screening and given a drug test to make sure that we are comfortable having them represent us in your home. Many of our repeat customers leave a key (and a check or credit card number), and our employees clean the entire home without ever seeing the customer!

How soon can you get to my cleaning?

Bishop Clean Care has multiple high-powered, truck-mounted cleaning units, so we usually can meet your cleaning needs very quickly. Due to the specialized nature of the services Bishop Cleaners provides, we sometimes need a week to get your garments back to you. If you need it in a day, we’re probably not the cleaner for you … but if you are willing to wait a little longer for high-quality cleaning results, we are the cleaner you want!

What are your hours of operation

Bishop Clean Care is available 24/7, 365 days a year, for water damage or fire damage restoration work. When you call our number, you will be asked to leave a contact number, and our on-call technician will return your call within ten or fifteen minutes. Bishop Cleaners is open Monday through Friday, from 8:00 AM until 5:00 PM.

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Affiliations:

Institute of Cleaning and Restoration Certification Society of Cleaning & Restoration Technicians Drycleaning and Laundry Institute South Eastern Fabricare Association